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Frequently Asked Questions
How can HArbor benefit a doctor?
HArbor automates your reception desk for appointment bookings, patient queue management and Medical billing. With smooth interdepartmental processes, the platform streamlines your clinic operations while enhancing patient’s confidence in your services.
Are there any additional costs for training or support?
Absolutely not, HArbor charges no additional fees for installation,training and support. We only charge an all inclusive fees once a year.
In case of any software issue, how will HArbor help me?
HArbor users are backed with a dedicated support team. HArbor assists its users via online support, remote assistance, phone/email support and more. Details of support can be found at our support page.
Can HArbor customize its features according to my needs?
HArbor platform is designed to fulfill your clinic management requirements. With a dedicated team of developers, medical professionals and your feedback, we aim to evolve HArbor to enhance practice efficiency and care delivery. Your feedback will help us to understand your practice care needs better. Keep them coming!
Is my patient and other medical data safe on HArbor platform?
HArbor platform is improbable to leaks or privacy breaches as it has various measures to ensure safety of the records created in our systems. So, don’t worry! your patient data is absolutely safe on the cloud servers and can only be retrieved with a role-based access control.